Returns + Exchanges
We thank you for your order and hope that everything is as you expected and meets with your approval. Our wish is for you to be happy with your purchase. If for any reason you are not completely satisfied with any of our products, please call us right away so we may promptly replace or exchange the item, arrange for store credit, or issue a merchandise refund.
We will gladly accept returns within 30 days of purchase. Please call within five days of receipt. We will credit your account, less shipping charges, upon receipt of your item. All returns must be in original condition. Please understand we cannot accept returns of cut ribbon, opened or used items, sale items, or fountain pens that have been charged with ink.